Gerardo Galvan

Vice president of customer care services, City of Austin

Appears in 1 story

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Austin 311 ends overnight phone service starting Nov. 1

Overseeing the 311 call center transition

Austin's 311 non-emergency line has been a 24/7 phone service for years. Starting Nov. 1, the call center will only be staffed from 7 a.m. to 9 p.m. daily.

Updated 2 hours ago