Zoom's First Major Layoffs (2023)
Zoom's video-calling boom during the pandemic faded as offices reopened. CEO Eric Yuan cut about 1,300 jobs, 15% of staff, and trimmed his own salary to zero, redirecting investment toward AI features.
Zoom's stock had fallen sharply from its 2020 peak; the layoffs signaled the end of hypergrowth.
Became a template for pandemic-era tech companies recalibrating after demand normalized.
Dropbox grew similarly during remote work and now faces the same problem: a matured core product needing cost cuts to fund AI.
