Integrated health system
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In stalled contract negotiations with mental health workers
For years, when Kaiser Permanente patients called for mental health care, they spoke with a licensed therapist for 10-15 minutes. Kaiser replaced many of those clinicians with unlicensed operators and an AI-driven questionnaire, and 2,400 mental health workers walked off on March 18 when the company refused to guarantee that AI would not replace therapists.
Updated May 30
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