Chief commercial officer, LexisNexis Risk Solutions
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Last updated Nov 6, 2026
Announced the Know Your Agent launch on November 6, 2026
An AI agent that logs in with a customer's password looks identical to that customer to a bank's systems. Between October 13 and 20, 2026, JPMorgan Chase, Charles Schwab, Citigroup and Wells Fargo moved to block agents from consumer accounts, or to make customers responsible for what the agents do.
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