Microsoft Copilot (2023)
Microsoft unveiled Copilot, embedding OpenAI's GPT-4 into Word, Excel, Outlook, Teams, and other Office applications. The tools could draft documents, summarize meetings, and generate presentations inside familiar interfaces.
Copilot became a flagship productivity feature, monetized as an add-on to Microsoft 365.
It started a race among enterprise software vendors to embed generative AI directly into workflows rather than ship separate AI apps.
Cisco's Claude in Webex follows the same pattern: put agents where work happens instead of forcing users into standalone AI tools.
