Healthcare.gov launch (2013)
The federal health insurance exchange launched on October 1, 2013, and failed catastrophically, with most users unable to enroll because of software defects. Contractors spent months on round-the-clock fixes to make the site usable.
Enrollment lagged badly in the first months, and the botched launch became a political liability.
Once fixed, the platform enrolled millions and proved that large-scale health insurance technology could work.
Digitizing health insurance distribution is notoriously hard and slow. HitRix faces the same integration challenges across carriers and brokers before it can deliver the growth Health In Tech is promising.
