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Eric Adams

Eric Adams

Former Mayor of New York City (2022–2025)

Appears in 2 stories

Stories

New York City quietly builds AI into 311 services beyond its troubled chatbot

New Capabilities

Former Mayor of New York City (2022–2025) - Left office following indictment and political fallout

New York City's most visible artificial intelligence experiment — the MyCity business chatbot — was shut down in February 2026 after repeatedly giving illegal advice. But while that failure dominated headlines, the city was simultaneously deploying AI-powered tools across its 311 system that most residents never heard about: a voice assistant pilot built on Microsoft and Nuance technology, and an AI-driven multilingual translation service handling text and SMS in at least nine languages. The full picture only emerges when you cross-reference the city's annual algorithmic tool disclosures, 311 operational data, and recent AI governance documents.

Updated Feb 20

A democratic socialist breaks through in New York City

Rule Changes

110th Mayor of New York City (2022-2025) - Federal corruption charges dismissed; suspended reelection campaign

Just after midnight on January 1, 2026, a 34-year-old Democratic Socialist placed his hands on two historic Qurans in an abandoned subway station beneath City Hall and became mayor of New York City. Zohran Mamdani's swearing-in capped a remarkable six-year journey from foreclosure counselor to state assemblyman to leader of America's largest city—the first Muslim, first South Asian, and youngest mayor in generations. Within hours, he signed his first executive orders targeting landlords and creating task forces to accelerate housing construction.

Updated Feb 5