Intel's Pentium floating-point bug (1994)
A flaw in Intel's Pentium chip produced rare math errors. Intel first downplayed it, then faced public anger and took a $475 million charge to replace chips for any customer who asked.
Intel's reputation took a sharp hit and the charge dented its earnings.
Intel kept its market lead and the episode became a textbook case in handling a product defect.
Like CrowdStrike, Intel showed that a single widely felt technical failure need not be fatal if the core product stays dominant and customers stay.
