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Blue Origin’s NS-37 Didn’t Just Sell a Seat—It Put Accessibility Over the Kármán Line

Blue Origin’s NS-37 Didn’t Just Sell a Seat—It Put Accessibility Over the Kármán Line

Michaela “Michi” Benthaus became the first wheelchair user above 100 km, turning “space is for everyone” into hardware and procedures.

Today: NS-37 flies: first wheelchair user above the Kármán line

Overview

On December 20, 2025, Blue Origin flew New Shepard NS-37—and a line quietly snapped. Michaela “Michi” Benthaus became the first wheelchair user to cross the Kármán line, float free in microgravity, and come home safely.

The stakes aren’t just symbolic. If commercial spaceflight can be made routine for bodies space programs historically excluded, it forces a redesign of training, vehicles, and safety assumptions—and it challenges the industry’s weakest claim: that “opening space” means more than opening a checkout page.

Key Indicators

1st
Wheelchair user above the Kármán line
NS-37 set a new accessibility benchmark for human spaceflight.
92
People flown to space by New Shepard
Blue Origin says New Shepard has flown 92 people (86 unique individuals).
9
New Shepard flights in 2025
Blue Origin says NS-37 was its ninth New Shepard flight of 2025.
21
FAA corrective actions after NS-23 mishap
A prior failure forced design and organizational fixes before ramping cadence again.
~10–12 min
Typical New Shepard mission duration
Short flights make iteration—and inclusion—faster than orbital missions.

People Involved

Michaela “Michi” Benthaus
Michaela “Michi” Benthaus
ESA aerospace/mechatronics engineer; New Shepard NS-37 passenger (Completed NS-37; public face of disability-inclusive commercial spaceflight)
Hans Koenigsmann
Hans Koenigsmann
Aerospace engineer; former SpaceX executive; NS-37 passenger and sponsor (Flew NS-37; positioned as both participant and enabler of accessibility work)
Phil Joyce
Phil Joyce
Senior Vice President, New Shepard (Operational lead messaging higher cadence and inclusion as product strategy)
Jake Mills
Jake Mills
Blue Origin engineer; crew trainer and launch-day support (Publicly explained why autonomy and infrastructure make accessibility easier)
John McFall
John McFall
ESA Astronaut Reserve member; Fly! initiative subject matter expert (Cleared through ESA feasibility work; awaiting mission assignment)

Organizations Involved

Blue Origin
Blue Origin
Private aerospace company
Status: Operator of New Shepard; using cadence and inclusion to widen the market and narrative

Blue Origin is betting that reusable rockets plus repeatable operations can turn spaceflight from rarity into product.

European Space Agency (ESA)
European Space Agency (ESA)
Intergovernmental space agency
Status: Advancing the Fly! initiative while ESA engineers increasingly appear in commercial flights

ESA is turning disability inclusion into a formal human-spaceflight readiness pathway.

Federal Aviation Administration (FAA)
Federal Aviation Administration (FAA)
U.S. federal regulator
Status: Sets the licensing and corrective-action bar that determines whether cadence is real

The FAA decides when “commercial spaceflight” is allowed to behave like an industry instead of an experiment.

AstroAccess
AstroAccess
Nonprofit initiative / research coalition
Status: Runs disability-centered microgravity research to push universal design into spacecraft

AstroAccess treats disability not as a constraint, but as a design input.

Wings for Life
Wings for Life
Medical research foundation
Status: Beneficiary and narrative anchor for Benthaus’s public advocacy

Wings for Life funds spinal cord injury research, linking high-profile moments to hard science.

Timeline

  1. NS-37 flies: first wheelchair user above the Kármán line

    Milestone

    Benthaus and five others fly a brief suborbital mission; Blue Origin spotlights built-in accessibility.

  2. NS-37 attempt scrubs after pre-flight checks flag an issue

    Operations

    Blue Origin stands down and pushes launch to the next available window.

  3. Blue Origin announces NS-37 crew featuring Michi Benthaus

    Announcement

    The company frames the flight as an accessibility milestone: first wheelchair user to space.

  4. ESA briefs Fly! feasibility success; disability inclusion moves toward “Mission Ready”

    Research

    ESA says it’s technically feasible to fly an astronaut with a physical disability on ISS missions.

  5. Crewed New Shepard flights resume after the grounding

    Milestone

    Blue Origin flies NS-25, re-opening the tourism business after regulatory-driven fixes.

  6. New Shepard returns to flight (uncrewed), proving fixes in the air

    Return-to-Flight

    Blue Origin launches its first mission since the 2022 failure, restarting operational momentum.

  7. FAA closes NS-23 investigation, mandates corrective actions

    Regulatory

    The FAA cites engine nozzle failure and requires 21 fixes plus licensing steps before return.

  8. New Shepard fails; capsule abort works; program grounded

    Safety

    An uncrewed mission suffers an engine nozzle failure; the capsule escapes and lands safely.

  9. AstroAccess takes disability research into microgravity

    Research

    A disabled ambassador crew flies parabolic arcs to test accessibility concepts for future spacecraft.

  10. New Shepard’s first crewed flight launches the modern Blue Origin era

    Milestone

    Blue Origin flies NS-16 with Jeff Bezos aboard, making space tourism a repeatable product story.

Scenarios

1

Blue Origin Makes Accessibility a Normal Sales Feature, Not a One-Off

Discussed by: Blue Origin statements; AP reporting; Space.com coverage of NS-37

The “first” becomes a pattern: Blue Origin turns NS-37 into a repeatable playbook—customer screening, transfer protocols, recovery procedures, and ground infrastructure—then markets it as proof of maturity as it ramps flight rate in 2026. The trigger is simple: more customers with disabilities fly without bespoke, mission-by-mission improvisation. The result is a quiet standard shift where accessibility is treated like seat count or window size: part of the product.

2

Space Agencies Borrow Commercial Proof—and Disability Inclusion Jumps to Orbital Missions

Discussed by: ESA Fly! program communications; broader industry analysis comparing suborbital vs orbital pathways

Commercial flights de-risk the cultural debate while agencies handle the technical depth. ESA’s Fly! work advances from feasibility into “Mission Ready,” and commercial operators become testbeds for training and human-factors data. The trigger is a concrete ESA mission assignment pathway for an astronaut with a disability, plus industry-wide adoption of universal design requirements in crew vehicles and ground ops. The result: disability inclusion stops being “inspirational” and becomes contractual and procedural.

3

A Mishap or Backlash Freezes the Narrative—and Inclusion Becomes a Footnote Again

Discussed by: Regulatory history around NS-23; recurring public criticism of space tourism’s value and impact

The risk isn’t the accessibility concept—it’s the platform. A serious anomaly, or a sustained political/media backlash over safety, emissions, or perceived billionaire leisure, could slow flight rates and cut the number of opportunities to iterate on inclusive design. The trigger would be a major incident that forces a long pause, tightening insurance and licensing expectations. The result: fewer flights, fewer “nontraditional” seats, and a return to symbolic gestures over operational change.

Historical Context

NASA Astronaut Class of 1978 (“Thirty-Five New Guys”)

1978-01-01 to 1983-06-18

What Happened

NASA selected a class that, for the first time, included women and greater demographic diversity, then turned those selections into flight assignments. The shift wasn’t just social; it forced changes in training culture, mission roles, and what “astronaut” meant.

Outcome

Short term: Sally Ride flew in 1983, proving the pipeline could reach orbit.

Long term: Diversity became institutionalized—slowly, imperfectly, but structurally.

Why It's Relevant

NS-37 is a commercial echo of the same pattern: identity milestone, then system redesign.

Inspiration4 and the First Spaceflyer with a Prosthesis

2021-09-15 to 2021-09-18

What Happened

SpaceX flew an all-civilian orbital mission. Hayley Arceneaux, a cancer survivor with a prosthesis, became a visible proof point that ‘civilian’ could also mean ‘nontraditional body.’

Outcome

Short term: Commercial orbital flight gained legitimacy beyond billionaire joyrides.

Long term: Private missions expanded the definition of astronaut faster than governments did.

Why It's Relevant

NS-37 extends the inclusivity arc from prosthesis to wheelchair use—and from orbit back to scalable cadence.

John Glenn’s Return to Space (STS-95) and the “Who Is Space For?” Question

1998-10-29 to 1998-11-07

What Happened

NASA flew 77-year-old John Glenn to study aging and spaceflight similarities, challenging assumptions about who could safely fly. It tied a demographic ‘first’ to a scientific justification.

Outcome

Short term: Glenn became the oldest person to go to space at the time, expanding perceived eligibility.

Long term: Demographic milestones became a tool for reframing mission value beyond exploration alone.

Why It's Relevant

Benthaus’s flight similarly forces the value question: inclusion as mission rationale, not marketing.