Where will the drones land?
The drones don't actually land — they hover over a customer's designated "delivery zone" (usually a driveway or backyard) and lower the order to the ground on a tether.
Why it matters: Hovering instead of touching down lets DoorDash deliver to yards, patios, and driveways without needing a runway or landing pad at every home.
- DoorDash's help center confirms the drone hovers, lowers the package by tether, and auto-releases it once it touches the ground — customers are told to wait until the tether fully retracts before grabbing their order.
- Delivery only works at addresses within a pre-approved "delivery zone"; if a home doesn't qualify, customers can request one via air-support@doordash.com.
- Existing Flytrex- and Wing-powered deliveries in Dallas-Fort Worth and Charlotte already work this way, with orders typically landing in a driveway within 8–10 minutes.
- DoorDash Air, the new in-house program launching this fall, targets deliveries under five miles in under 25 minutes, but hasn't named specific launch cities yet.
