Waymo Phoenix public launch (2020)
Waymo opened its fully driverless ride-hailing service to the general public in the Phoenix area in October 2020, after years of testing. Riders summoned vehicles through the Waymo One app, making Phoenix the first US city with a public driverless taxi service.
Phoenix became the template for US robotaxi deployment, with Waymo gradually expanding its service area and vehicle count over years.
Waymo built a fleet of more than 4,000 vehicles across 15 US markets using the same phased rollout.
The Las Vegas launch follows the identical playbook — invite public riders on a rolling basis, then open to everyone — that Waymo refined in Phoenix and repeated in 13 other cities.
